RECEPTION

24 hour reception

CHECK-IN & CHECK-OUT

Check-in is from 15:00 (3 pm). Check-out time should be done before 11:00 am. To request a later check-out, please contact reception.

CANCELLATION POLICY

Cancellation and prepayment terms vary according to room type. Cancellation of an individual must be received in writing within 24 hour to arrival. If canceled with a shorter notice, one night stay is required. The same goes for no-show. Please contact the hotel for more information.

BREAKFAST 

Continental breakfast is included in the rates and is served on the ground floor from 07:00 – 10:00 every day. Buffet, vegan, gluten free. For those leaving earlier you can ask request for breakfast.

PETS

Pets are not allowed at the hotel.

PAYMENT

Visa, Maestro, JSB, Euro/Mastercard, Discover Card Diners Club and American Express.

CHILDREN AND EXTRA BED 

All children under 2 years of age stay free of charge in a cot. One child under 12 years stays free of charge when using existing beds. All children under 12 years are charged extra beds per night for extra beds for extra beds. Also older children or adults are charged extra beds per night for extra beds. The fee depends on the price of the hotel at any given time. Please enquire about the availability of extra beds before making a reservation.

LOST ITEMS

Please contact the hotel for more information.

SAFETY

Security camera recording. The purpose of security cameras is general security and property protection.

THEFT

All thieves are appealed to the police.

ENVIRONMENTAL

Hotel Klettur’s objective is to be a model for environmental issues, by minimizing the negative environmental impact of business. The hotel seeks to have a positive impact on the environment and society through its decisions and services. Sustainable development is the guiding principle in all of the hotel’s operations.

OUR SITE’S COOKIE POLICY

Cookies are files containing small text files which are saved on the user‘s device when they visit a website. A cookie cannot read data from the users hard disk or read cookie files created by other sites. The main reason is to identify the user each time they access the website, and also enables quality improvements and better user experiences on the site. Hotel Klettur uses cookies to personalize the user‘s browsing experience. To measure and analyse the users browsing history, Hotel Klettur uses i.e. Google Analytics.

You can of course still change how cookies are stored on your computer and it is possible to block cookies through browser configuration tools.

NECESSARY COOKIES

Some cookies are required to provide core functionality. The website won‘t function properly without these cookies and they are enabled by default.

ANALYTICAL COOKIES

Analytical cookies allow us to recognize and to count the number of visitors to our website. They collect statistical, not personal information.

MARKETING COOKIES

Marketing cookies are used to track users across websites to allow publishers to display relevant advertisement.

If you have any questions, please don’t hesitate to contact us: booking@hotelklettur.is / +354 440-1600.